Clear prices. No hidden fees.
All prices are shown in United States Dollars (USD). Applicable taxes are added at checkout and shown on the invoice. You can cancel a subscription at any time.
Digital Ring Builder
- 30-day free trial, no charge during the trial
- Branded storefront on your own subdomain
- Real-time 3D ring configurator
- Augmented-reality try-on
- Order dashboard and shipment tracking
- Unlimited staff logins for one location
- Catalogue updates at no extra cost
The Prototypes Kit
- 30 heads, 18 shanks and 18 wedding bands
- $1,500 back as order credit
- $100 off every custom order with us
- 30 days of subscription at no charge
- Extension kits available
- Dispatched within 10 business days
Custom ring orders
- Priced from the design, metal and diamond
- The stone is held when you pay
- Standard production: 4 weeks
- Express production available per ring
- Insured shipping to your business address
- Free cancellation until we confirm the order
Multi-store and buying groups
A jeweller with several locations, or a buying group, can ask for volume pricing, separate branding for each store, dedicated onboarding and priority support. We quote these arrangements individually. Write to support@attheatelier.com.
Billing terms
- We bill the subscription in advance for each billing period.
- The 30-day trial is free. We charge nothing during it. We collect a payment method at signup so that the service continues without interruption when the trial ends.
- The trial and the paid subscription both renew automatically until you cancel. We remind you by email and in the dashboard 7, 3 and 1 days before every renewal.
- We charge the Prototypes Kit once, when you order it.
- We quote each custom ring order in your dashboard before you pay. Nothing is charged automatically for a ring.
- Goods and Services Tax and any other applicable tax is added at checkout and itemised on the invoice.
- Our payment gateway partner processes every payment. We never store your card details.
- We issue a tax invoice for every payment. You can download it from your dashboard.
Currency
We publish our prices in United States Dollars. If your payment is settled in another currency, your bank or card issuer applies its own exchange rate and may add a conversion fee. We do not control that rate or that fee.
Price changes
We may change our published prices. A change never affects a billing period that you have already paid for. We give at least 30 days' notice by email before a change applies to your subscription, so you can cancel before it takes effect. A quoted custom order is held at the quoted price for the validity period shown on the quotation.
Related policies
- Trial & Subscription Policy — the trial, the renewal reminders, cancellation and what happens after a subscription ends.
- Refund & Cancellation Policy — what we refund and how long it takes.
- Shipping & Delivery Policy — dispatch and delivery windows.
- Terms of Service — the full agreement.